Aeroflot Airlines Cancellation and Refund Policy

Aeroflot Airlines offers its passengers the flexibility to cancel their flight through various methods. Before canceling, it's advisable to check the cancellation policy to see if you're eligible to cancel the flight. If the cancellation is made within the timeframe given by the airline, you're eligible to request a full refund from the airline. Here, you'll find necessary information regarding the cancellation and refund policy and the process. 

Cancellation Policy: 

• Cancellations made within 24 hours of purchasing the ticket, or at least 7 days in advance, are eligible for free cancellation. 
• The Business Class ticket is refundable, so you can cancel up to 24 hours before the scheduled flight for free. 
• The Economy class fare is not allowed to cancel after 24 hours of booking the flight for free.  
• If you check in with the airline, cancellation is not allowed.
• If you do not show up for your flight (no show), you are not eligible to cancel the flight once the flight takes off. 
• If any changes or cancellations are made by Aeroflot, you are eligible to cancel the flight and reschedule the flight for free. 
• For reservations made by accessing the official website or by connecting with the airline, you are only eligible to cancel the flight by connecting with the airline. 
• In an emergency situation, such as a death of a member of the passenger's family, by presenting the documents they can cancel the flight for free and request a full refund.    

Refund Policy: 

• Cancellations made within 24 hours of purchase are eligible for a full refund without penalty. 
• For economy class, refund is not eligible if cancellation is made after 24 hours of booking the flight. 
• To receive a refund, cancellation must be made before check-in. You are not eligible to request a refund after check-in.
• For Business class, you can request a full refund up to 24 hours of scheduled flight time.
• If you do not show up for your flight within the given time, your reservation will be canceled and you are not eligible to request a refund. 
• The refund will be received within 10 days of making the request.
• If any changes or cancellations are made by the airline, you are eligible to request a full refund. 
• In some emergency situation, you can request reimbursement by submitting the necessary documents. 
• Some taxes and fees are non-refundable, even if you cancel within the given time.  

How to Cancel Aeroflot Airlines Flight? 

After checking the cancellation policy, if you are eligible to cancel the flight, then you can see the ways below: 

To access the official site: 

• Open the Aeroflot website and click on the "Services" section in the drop-down menu. 
• Select 'Manage my reservation' and enter the existing reservation reference and click Submit. 
• Select your reservation and click on the "cancel" section. 
• Follow the instructions on the screen to cancel the flight. 
• Finally, click on "confirm with cancellation" 

After completing the process, you will receive a reservation confirmation message from Aeroflot Airlines.

To connect with the airline: 

The other way to cancel your flight is by connecting directly with Aeroflot's customer service team. To contact support, dial 1 (866) 879-7647. Once connected, share your reserved flight details. With the help of Aeroflot support, submit your flight cancellation request. Once the process is complete, you will receive a cancellation confirmation message from Aeroflot. 

How to Request a Refund from Aeroflot Airlines?

If you know you are eligible to receive a refund from Aeroflot, you can follow the steps below to apply: 

• Open the Aeroflot website and click on the "Services" section. 
• Select the 'manage reservation' option and enter the details of the canceled flight. 
• Select the reservation and click on the 'Request a refund' section. 
• Fill out the form by entering the necessary details and the reason for canceling. 
• Complete it and click submit. 

Within 10 days, you will receive your refund from Aeroflot using the same payment method you used to make your reservation with the airline. If you encounter any problems submitting your refund request online, you can contact the customer service team directly at 1 (866) 879-7647.